KAY Jewelers - Fin TX (Near Sherman)

5 /5 Angie Sherrill: I was on the hunt for the perfect Diamond and setting and Odi was very helpful throughout it all! I love what I chose! 40 years of marriage deserves something beautiful and that is what I got!!! Very pleased!

5 /5 Maria C.: Loved me experience shopping there! Every time I go I always ask for Odi! She is the most helpful and adoring person on their staff!

5 /5 Norma Gomez: The staff is wonderful! So helpful! Specially Odi , she is amazing! She knows exactly what I’m looking for every time. She goes above and beyond to get you the help I need. She always clean my jewelry free of charge.

5 /5 ELIZABETH VICK: Kay Jewelers in Sherman TX has been my go to store for several years! I have bought many pieces and had resizing done! Colin Hortman is the best! He is always willing to go the extra mile to help, all of the employees have been very attentive and helpful with any questions..highly recommended!

1 /5 Ashley Dahler: Went to Kay’s yesterday. Walked in and normally I am greeted or acknowledged. However, today there were three employees and 2 customers in the store. I walked in and stood by the podium waiting to be acknowledged. One employee looked at me and instead of saying even a simple hello or we will be right with you. She rolled her eyes and ignored me. The second employee also looked over at me saying nothing. The third employee was cleaning cases and never once said a word or looked up. I stood there 5 mins and without anyone saying a word. I decided to leave. I was there for a simple inspection. The employees I guess sensed I wasn’t there to buy and completely ignored me. Horrible customer service. We will not be back. I worked in jewelry and never could imagine not even acknowledging a customer. My husband said from now on we are buying elsewhere.