5 /5 Patrecia Langlitz: When I decided to buy a home recently, I was overwhelmed with the decisions and bombarded with calls regarding home owners insurance. I was getting very frustrated. Then I received a call from a friendly not pushy person who new her business and listened to me. Melissa Smith, with Farmers Insurance - William Smith Agency, gave me the best coverage at the best price. She listened to my needs and provided the solution with confidence and explanation, not fast talk. Everyone I have talked to with the agency has been genuinely warm and patient with me and provided the best coverage I needed. Even my real-estate agent said it was an excellent choice. I highly recommend both Farmers Insurance and the William Smith Agency.