5 /5 Raph Phan: I had a wonderful experience at Kay Jewelers thanks to Kristin! She went above and beyond to help me find the perfect pair of earrings for my daughter. Not only was she patient and thoughtful in showing me different options, but she also shared her personal experience and gave super helpful advice about which earring backs would be best for comfort and security. I really appreciated her honesty and knowledge—it made the whole process so much easier. Kristin made it feel personal, not just a sale. Thank you again!