What Clients Are Saying Watkins Insurance Group (GG)
5 /5 Tyler Scott: Some of the most professional, knowledgeable and helpful people in the insurance industry. Hard pressed to find another group that operates the way Watkins does. They treat their clients like family and go above and beyond to take care of each client to the best of their ability.
1 /5 Jeff Hatz: We ended up having liability-only coverage on our brand new car, but they were entire oblivious to this. While not their fault, its entirely inexcusable that they ignored that update the insurer sent them. After filing a complaint were told they ignore those messages and nothing would change.
We were told flat out that we are not a priority and that our requests to have our policy re-shopped (the main feature of an insurance broker in the first place) would be entirely ignored.
Not to mention the constant turnover. For the last two years, I had no clue who our broker was because it was changing multiple times a year and I stopped keeping track of it.
They will profit off your policy year after year while giving you NOTHING in return. Find someone else who will actually take care of you.
MissE Haworth Our Agent is very prompt and diligent to find my best coverage in a very short time frame. The owners of the agency wrote a personal greeting card over the Winter Holidays, That is customer service I havent found in a long time. Thank you Herron Family/Brightway and Eric Stimmell, Agent.
Crystal Hdez Alejandra was absolutely amazing! She was fast, friendly and got me an awesome quote. She even stayed late to make sure I was taken care of. That to me is above and beyond. Thanks so much for your wonderful service!
Crystal Hdez Alejandra was absolutely amazing! She was fast, friendly and got me an awesome quote. She even stayed late to make sure I was taken care of. That to me is above and beyond. Thanks so much for your wonderful service!
Lexie Ramirez This place is amazing ! They are so helpful and nice the staff goes above and beyond to my experience and expectations I highly recommend this place !
Carolina Montemayor Charlie and Rosy are professional individuals who are not only knowledgeable in the insurance industry with vast experience but they are kind, caring, compassionate, selfless individuals who go the extra mile for their clients. Their clients are not only that, they become much more, they become family. So glad to have them on our corner.