Schmidt Insurance Group - (Near Waco, TX)

shauna cooper A motorist insured through this agency caused a lot of damage to my car on April 2. I filed a claim on April 6 through them and have yet to speak to an adjuster. When calling I leave voicemail after voicemail with no response. When calling the main line, I am forwarded to the adjusters supervisor who also doesnt answer the phone. Customer service for this agency is non exsistent and it is quite frustrating. Unprofessional and unresponsive is how I would best describe this business.

STK After losing a parent, I had to file a claim. My claims rep was Robbin Y, and she was amazing. The company actually reached out to me and sent me everything I needed with detailed instructions. I mailed my paperwork in, and called to see if it was received. My rep answered on the first call, confirmed receipt and stated my claim was submitted for payment without delay. I am very pleased with the process and speed of service.

Toni McCasland Smooth and fast service!

Jarvis Mitchell Jessica was immaculate helping me with my insurance policy she was ready to assist..I would recommend this company to everyone just ask for Jessica

ValerieAnn Johnson Jessica was very attentive helped me find a lower rate very great customer service