Goosehead Insurance - James Bice - (Near Lake Charles, LA)

Nely Marcantel I dont understand the bad reviews at all. I wish I could give this place 10 stars. After being totally screwed over by State Farm and Go Auto I called Farm Bureau. I had the pleasure of talking with Mr. Darren Theriot. He is a helluva good guy. I needed insurance on my pickup right away. Mr. Darren said "not a problem" and went to work. I sent him what he needed and less than 30 minutes later I had full coverage insurance on my truck for $136 a month. I was at work and in Texas at the time so everything was done over the phone. He sent proof of coverage to my phone and told me I was good to go and that Id get my insurance card when I went in and signed everything. I was able to go by there a couple days later and sign everything. While the receptionist was showing me where to sign Mr. Darren took a minute to walk out to the lobby, shake my hand, and thanked me for choosing Farm Bureau. Him doing that told me all I needed to know about Farm Bureau. I highly recommend them to anyone needing car insurance.

Greg Pitre Mr Jimmy was a great help! He spent plenty of time looking through polices to find the coverage we needed at a great price. He is a pleasure to work with. Greg P

Amy Gray This woman was more than patient, as I was aggravated. I apologized and she was so understanding...like talking to a friend. Very helpful, personable and professional all in one, as she informed me of coverage I did not require as well. Very pleased!

Danielle Johnson Insurance adjuster Brittany was wonderful helping me out with everything I needed. I really think this is the first time ever understanding Insurance by talking with her. Very down to earth and easy to talk to.

Kanchii K Ida Dossman is the best associate, she immediately got my insurance while staying on call! Prompt and clear communication, I appreicate your help! I highly recommend, Thanks So much Ida ❤️