Burke & Burke Insurance Marketing Inc - (Near Shreveport, LA)

Chef BC Cherry Letter of Praise for Claims Adjuster Keshai Marshall Farm Bureau Insurance 8640 Business Park Dr Shreveport, LA 71105 Dear Farm Bureau Leadership, I am writing to extend my heartfelt gratitude and praise for the outstanding service provided by Claims Adjuster Keshai Marshall during a recent and devastating experience. Following a horrific home fire that caused extensive damage to my residence on Brookbriar Dr. in the 71107 zip code, Keshai demonstrated a remarkable level of professionalism, efficiency, and compassion. From the very beginning, she treated me with the utmost respect and care, handling my claim as though I were a member of her own family. She provided clear, detailed information on what I could expect from Farm Bureau and guided me step-by-step through the claims process. Her ability to explain the procedures in a transparent and reassuring way helped me feel supported during an otherwise overwhelming time. Most importantly, Keshai ensured I understood the assistance Farm Bureau would provide regarding my displacement after my home became uninhabitable. Her responsiveness, empathy, and dedication to her work brought me peace of mind and confidence that I was in capable hands. Keshai Marshall exemplifies the highest standards of customer service and professionalism, and I am deeply grateful for her commitment to her clients. Please recognize her for the exceptional work she is doing—she truly represents Farm Bureau at its very best. With sincere appreciation, Rosie Brown Brookbriar Drive Shreveport Louisiana

Robert Specian Jr. Mike did an awesome job at requoting my home and auto insurance and got me savings of over $200 per year! He did an awesome job at explaining everything that he was quoting and what my policies covered. Highly recommend him!

Drew Nolen These guys are great...not sure for negative reviews, but they look like deadbeats anyway. Clint handles my auto, home, workers comp, garage policy, general liability and my bond for $100,000. Very complex and they deliver! Been with these guys for over 5 years...never a problem.

John Mckelvey Always polite and friendly very helpful and understanding very cheaply priced insurance

Ann Allie I had an incredible experience with Miss Pamela Cauthron from Direct Insurance! She was absolutely wonderful, spending over an hour with me to find the perfect car insurance policy that suited my needs. Her dedication, patience, and kindness made the entire process smooth and stress-free. I couldn’t recommend her more to anyone looking for car insurance. Miss Pamela truly cares, and I thank her from the bottom of my heart. It felt like God sent her into my life this morning. Thank you so much!

Valerie Nugent I always have a great experience here! I usually call in my payments bc its so much more convenient