Alpha Insurance Agency - (Near Gretna, LA)

1 /5 Elisabeth Reviere: If i could give zero stars i would ...updaated from a 2 star to a 1 .. they are attempting to block me going with another agent and company and they still have jet to speak to me about any quotes .. trash I initially reached out to this company and had the pleasure of dealing with Robin! An actually charm and was super responsive .. when it came to binding my insurance I was told she didnt work there anymore and it took Louisa over 3 days to still never reach me so I called and asked for anyone else. Doug binded my plan and all was done .. well I have attempted to get quotes on my other property and wow what is going on over there. 3 weeks not 1 quote , constant calling and leaving messages .. I guess I was sent to the owner the weekend before memorial day and he still has not sent over 1 thing , have my information numerous times and still here I am without anything and kinda disappointed as Robin gave the first impression and was a Rockstar, had the best quote i was givin amognest a few companies. oh well onto the next company life is too busy too chase down a place for quotes. --

1 /5 T Tran: Respond back to clients when they call and email you. Don’t wait weeks to months to respond. I wish I never worked with this place. Doug and Luisa are NOT good representatives to be in customer service. If you can’t handle the job, then you’re in the wrong business. I do not recommend this place. You’ll regret it. I HIGHLY RECOMMEND YOU TAKE YOUR BUSINESS ELSEWHERE.

5 /5 Keishelle Jones: The agency has always been very helpful and engaging in assisting with my needs. Those needs have ranged from coverage changes, lower premium options and disaster claims. I have been with Alpha Insurance for 13 years and have recommended them to friends.

5 /5 Denise France: The staff are great at staying in communication with me about my insurance needs. They are proactive about seeing trends and helping me to keep my insurance in line. Im very happy to have my insurance with them.